Eden Prairie, Minn., December 1, 2025 – C.H. Robinson has been recognized as a Leader in the first-ever 2025 Gartner® Magic Quadrant™ for Fourth Party Logistics (4PL), for its Ability to Execute and Completeness of Vision.
“Gartner defines 4PL as a supply chain services provider that manages the design, build, run, measurement and orchestration of all or part of an end-to-end logistics network." According to Gartner’s 2026 Logistics and External Manufacturing Outsourcing Trends Survey, "42% of nearly 220 supply chain leaders already outsource to a 4PL, with a further 35% saying they plan to outsource to a 4PL in the next two years."
“To us, being named a Leader affirms what we’ve built: a Lean AI logistics platform that is designed to manage the world’s most complex supply chains with precision, resilience and a system of intelligence that is always on,” said Jordan Kass, President of C.H. Robinson Managed Solutions.™
C.H. Robinson manages 37 million shipments a year, connecting 83,000 customers with 450,000 carriers globally. It delivers its 4PL capabilities through C.H. Robinson Managed Solutions, which offers flexible and configurable solutions at scale across TMS, 3PL managed transportation, and 4PL services. Through this single point of entry, customers can access the full strength of C.H. Robinson’s global platform and capabilities, whether they require end-to-end coordination or targeted operational support that flexes over time.
“We strongly believe that our 4PL competitive moat is clear,” said Kass: “Eight strategically located global control towers, a proprietary TMS serving all regions and all modes, and the groundbreaking Always-on Logistics Planner™, an orchestration layer built to manage supply chain complexity down to the item level, powered by agentic AI.”
At the heart of C.H. Robinson's 4PL capabilities and other leading edge logistics services, the Always-On Logistics Planner is a first-of-its-kind, premium service purpose-built to orchestrate C.H. Robinson's growing fleet of autonomous AI agents. Acting as a digital teammate embedded in operations, the Always-on Logistics Planner works with human logisticians in real time to coordinate planning, booking, tracking, exception management and delivery with precision and adaptability, 24/7. This blend of automation, intelligence, and oversight enables logistics systems that learn and evolve, driving faster, smarter, and more resilient supply chains.
C.H. Robinson has been at the forefront of a series of complementary innovations that all work together to raise the bar for the logistics industry as a whole. In addition to the Always-on Logistics Planner, these include:
- Agentic Supply Chain™ Solutions, powered by agentic AI and the world’s largest logistics data set, where shippers can experience a supply chain that learns, thinks adapts, and acts more proactively and predictively.
- Item-Level Solutions, offering real-time SKU-level inventory control and tracking across the supply chain, allowing shippers to avoid ordering inventory where they don’t need it, shifting it to where they do, and ordering with more precision when it’s needed.
“Our 4PL capabilities are a preview of what comes next,” said Arun Rajan, Chief Strategy and Innovation Officer. “We’ve built a ‘system of systems,’ that enables autonomous AI agents, human experts, and our Lean AI platform to operate as one, so we can help companies unlock resilience, adaptability, and real-time decision making in a world where disruption is the baseline. This is just the beginning of bringing agentic supply chains to life."
C.H. Robinson is also recognized as a Challenger in the 2025 Gartner® Magic Quadrant™ for Transportation Management Systems.
Gartner, Magic Quadrant for Fourth-Party Logistics, Matthew Beckett, David Gonzalez, 1 December 2025
About Gartner
Gartner delivers actionable, objective insight to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps you quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.
Gartner Disclaimer
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
About C.H. Robinson
C.H. Robinson is the global leader in Lean AI supply chains. For more than a century, companies everywhere have looked to us to reimagine how goods move. Now, as we redefine what’s next for the industry, that same drive fuels our commitment to Building Tomorrow’s Supply Chains, Today™. Trusted by 83,000 customers and 450,000 contract carriers, we manage an unmatched 37 million shipments annually, representing $23 billion in freight. We deliver tailored solutions across the world via truckload, less-than-truckload, ocean, air, and more. With our unique combination of human insight and Lean AI working as one, supply chains move faster, smarter, and more sustainably. As a responsible global citizen, we proudly contribute millions to the causes that matter most to our employees. For more information visit www.chrobinson.com. (Nasdaq: CHRW)
For Media Inquiries, contact:
Tom Vandyck, Senior Communications Manager